GENERATE LEADS
Collect your website visitor’s name, phone number, and email address.
Collect your website visitor’s name, phone number, and email address.
Generate business growth and improve your conversion rate
Answer your visitor’s questions instantly reduces long phone wait times.
Advertise your products and services at the bottom of the chat box with an image and text.
Get instant detailed reports, transcripts and statistics.
Make shopping on your website easier and more comfortable for hesitant visitors looking to do business on your website.
Live Chat is great for technical support, pre-sales and registration. Unlimited canned messages allow agents to answer your website visitor’s chats quickly.
Call Centre Agents are capable to handle more than one chat at a time. Multiple agents could chat with one visitor at a time to help.
The internet doesn’t shut down after hours and either should your website. We also provide 24/7/365 call center support if you not able to do this on your own. If you are offline customers can leave a message.
24 – 7 – 365
Pay Only for Qualified Leads
Name + Phone Number
Name + Email
Answer Qualifying Question
$10 Per Qualified Lead
No Leads = Nothing to Pay
Standard Reports Given Each Month
Full Access and Control Panel
Review How your Agents Do On Chats
Assign Tasks to Agents “Things to Do Screen”
Create Advertisements and specials to Website Visitors
We monitor with you 24-7-365
$4.00 per qualified chat
Name + Phone Number
Name + Email Address
Review How your Chats Are Being Handled
Jump In and Take Over a Chat
We will monitor it if your unable too
Live Chat Media Productions Inc. software has numerous unique features which make our live chat system by far the most advanced live chat software on the market.
CHAT BOX ICON
Have our graphic design team create a chat box icon for you or choose from our icon library.
THE HELP SYSTEM
The Help system is remarkably helpful, but in order to use it effectively you need to spend a few minutes learning how it is organised.
Searching:
Search within the help file using / like you would when searching any file.
Each week (or more often if you prefer), read a new section from the Help pages to learn something new!
CHAT IN BANNER SEM / PPC ADVERTISING
Website visitors who see a live chat banner ad can initiate a one to one live chat session with the advertiser without having to leave the website that displays the banner ad. Using Live Chat Manners Banners will deliver more effective banner advertising by providing a personal communication channel with the advertiser achieved by a click.
Look at the sample banner ad:
CHAT STATISTICS
Chat Statistics can be broken down per day/domain/campaign/department/chat category/costs and export these to a pdf file for the specified time interval. Reports exported from here and are sent to our clients that ch.oose our Pay as You Go feature
HISTORIC CHATS
Here you can browse through all historic chat transcripts by calendar day. These are automatically archived and can be accessed by any operator with administrative rights to the account. Users without administrative rights will only see their own chat transcripts.
Tom Askin- Live Chat Sample